Our Quality Process



Delivering Excellence to Our Clients

With Ravnica, reliably order the parts you need without worrying about their quality. From rigorous quality checks and vendor prioritization to product life cycle management and warehousing, we select and store our supplies with utmost care and protection. 

Customer Centric

Our quality process revolves around meeting and exceeding customer expectations, ensuring timely delivery, and providing the best possible value to customers.

Compliant

We are dedicated to meeting not only customer requirements but also adhering to all relevant legal and regulatory standards applicable to our products and services.

Continuous Improvement

Ravnica emphasizes a process-driven approach to quality management, with a commitment to ongoing improvement based on performance metrics and customer feedback.  

Measured KPIs

We employ key performance indicators (KPIs) such as delivery performance, on-time delivery, customer satisfaction, etc. to measure and further improve our performance.

Vendor Quality Check

We undertake a rigorous vendor quality check before adding them as our suppliers. We check certifications, compliance, and other standards before finalizing them. 

Detailed Inspections

We conduct random inspections and testing of products at regular intervals in our warehouse to ensure consistent quality and the highest standards are maintained in our supplies. 

Quality Warehousing

We keep our supplies at moisture-controlled, temperature-controlled and dust-free warehouses that are strategically located to keep our supply chain delivery-ready.